FAQ’s

All of our delivery are blanket wrapped to insure protection.

Free pickup is available upon request.

Installs are reserved for Sundays and Monday

• We use dolly, its like uber for moving

• Save 10$ https://book.dolly.com/referred-by-friend/CC18925391116

• Our Delivery rate will very depending on scale of project

• We will blanket wrap and set up in your home for you

After discussing your Vision we will require a deposit. From deposit will Start your time line.

• 40%-65% Deposit will be required

• All Projects under 700$ will require full payment

• Time line will vary depending on scale of project

• Normal lead time 4-6 weeks

• Delivery or pick up date will be set in the final 2 weeks

Creative roots stands behind their craftsman ship

• All of our materials that have the wood dried down to 6%

• We make sure to choose grain orientation with our glue ups

• All custom project are final

• We will fix or repair any major issues with in the first 90 days

We use some of the best equipment to insure safety of our team and your environment

• We use helpa certified equipment

• Tarps and blankets with be used to project your floor and environment

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We use Quickbooks invoicing that allows you to pay directly from your phone or computer. Quickbooks allows you to see live UpToDate changes.

Checks are also accepted.